IMPORTANT: THIS END-USER LICENSE AGREEMENT (“EULA” OR “AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR, IF PURCHASED OR OTHERWISE ACQUIRED BY OR FOR AN ENTITY, AN ENTITY) AND ADGUARD SOFTWARE LIMITED (OWNER OF ALL RIGHTS, WHETHER EXCLUSIVE OR OTHERWISE TO THE SOFTWARE, HEREAFTER “RIGHTHOLDER”). READ IT CAREFULLY BEFORE USING THE ADGUARD DNS PRODUCTS AND SERVICES. BY CONNECTING TO ADGUARD DNS, OR BY USING IT, OR BY PRESSING A BUTTON INDICATING YOUR ACCEPTANCE IN THE WINDOW CONTAINING THIS EULA, OR BY TYPING THE APPROPRIATE SYMBOL(S), YOU ARE CONFIRMING YOUR ACCEPTANCE OF ADGUARD DNS AND AGREEING TO BECOME BOUND BY TERMS OF THIS EULA.

IF YOU DO NOT AGREE TO BE BOUND BY THIS EULA, DO NOT CONNECT TO ADGUARD DNS AND DO NOT USE ADGUARD DNS.

NOTE THAT THIS EULA REQUIRE THAT YOU AND ADGUARD SOFTWARE LIMITED SUBMIT ANY DISPUTE ARISING OUT OF THE INTERPRETATION OR APPLICATION OF THIS EULA OR ANY BREACH THEREOF TO ARBITRATION.

AdGuard Software Limited (“Rightholder”, “we”, “us”, “our”) may modify this EULA from time to time without prior notification. The amendment of EULA may be broadcasted to You by sending an email and/or by publishing the updated EULA on the AdGuard DNS website (“Website”).

1.1. AdGuard Software Limited provides AdGuard DNS, a cloud-based DNS service, at your own risk and responsibility. You are solely and exclusively responsible for the use of AdGuard DNS. AdGuard DNS shall not be liable for any loss, monetary or non-monetary harm, and this shall not include attorney fees or court costs irrespective of any laws or statutes that prescribe otherwise.

1.2. AdGuard Software Limited grants You a limited license to connect to and use AdGuard DNS within the scope of its functionality described on the AdGuard DNS website, provided that You comply with all requirements, restrictions and terms specified in this EULA. The AdGuard DNS products and services are owned and copyrighted by AdGuard Software Limited, and are protected worldwide. AdGuard Software Limited retain all right, title and interest in and to the AdGuard DNS products and services and any portion thereof, including, without limitation, all copyrights, trademarks, service marks, trade secrets and other intellectual property rights. All rights are reserved unless otherwise noted. Modifying, distributing to unauthorized parties, reverse engineering, or otherwise using AdGuard DNS in any way not expressly authorized by AdGuard Software Limited with a written consent is strictly prohibited.

1.3. You are entitled, in accordance with the license granted in clause 1.2 herein, to connect to and use AdGuard DNS on a certain number of devices, with certain number of monthly requests, certain number of available DNS servers, certain number of rules You can set, and certain level of support, which are indicated when you purchased Your subscription.

1.4. In order to use private AdGuard DNS, You shall register Your AdGuard account using Your email address and create a private DNS server. A valid email address must be provided at registration for creation of the AdGuard DNS account. You may also log in with an email and password You have already registered at adguard.com before. You can connect to and use public AdGuard DNS without registering Your AdGuard account.

1.5. We may also modify or discontinue our free services and benefits without notice at any time at our sole discretion. Non-gratuitous services may be discontinued at the end of the term of the respective contract.

The provisions of this section apply to plans for private AdGuard DNS requiring paid subscription and do not apply to public AdGuard DNS and free Starter plan for private AdGuard DNS.

2.1. A customer pays for a subscription that allows them to activate AdGuard DNS, a service that is available at adguard-dns.io. To test private AdGuard DNS, you can try the Starter plan. For more monthly requests, devices and servers, You need to purchase a subscription: Personal, Team, or Enterprise plans with monthly or yearly payments. Once You purchase a subscription, it is automatically and immediately activated and linked to Your AdGuard account, so You can enjoy using Your private AdGuard DNS right after purchasing Your subscription until it is expired or canceled.

2.2. You may be entitled to a refund. Please refer to the refund terms and conditions in section 3.

2.3. You can cancel the purchased subscription at any time. The canceled subscription will be valid until its expiry date.

2.4. You can upgrade the purchased license at any time to increase the number of monthly requests, number of devices to protect, number of available DNS servers, number of rules You can set, and level of support.

2.5. The order process is handled by the online reseller Paddle.com. Paddle handles all customer service inquiries and refunds.

2.6. If You have not turned off the auto-renewal feature, the funds will be automatically withdrawn from Your account and the AdGuard DNS subscription will be renewed or extended. If You disable auto-renewal before Your AdGuard DNS subscription expires, You will receive a notification at the email address You provided during the initial purchase with complete information about the renewal terms. You will also be notified in advance if the price of the AdGuard DNS subscription increases.

2.7. After the subscription that was purchased using promo codes or discounts expires, the payment for the subscription renewal will be charged at full price. All changes to prices will be sent to you in the email you’ve registered when purchasing the license.

2.8. You can cancel automatic renewal at any time in Your AdGuard account to which the AdGuard DNS subscription is bound at no additional cost. Your paid subscription will still be valid, but you will need to manually renew it when it expires.

2.9 When You purchase Your subscription, Your AdGuard account is automatically created for the email address that You used at the purchase. Your AdGuard account can also be created via the AdGuard website, if You decide to sign up at the website. By registering Your AdGuard account you affirm that You are 16 years or older. Note that when Your AdGuard account is created, You are subscribed to messages about modifications, new versions, and features of AdGuard DNS.

We grant our customers a possibility to return 100% of funds they spent on AdGuard DNS Yearly subscriptions purchased from adguard-dns.io (for subscriptions purchased elsewhere, look for the refund policy of that particular reseller).

Important: monthly subscriptions are not refunded. For Yearly subscriptions we have a 30-day money-back-guarantee. All refund requests made within 30 days since the Yearly subscription purchase are satisfied no matter what the reason is.

The subscription in question becomes blocked the moment the refund is issued. After 30 days, all requests are considered individually and the decision whether to issue a refund is left up to AdGuard Software Ltd. We do not grant partial refunds for subscription upgrades and renewals. Each case of partial refund request is discussed separately between You and our Customer Support Service, and satisfied only upon mutual agreement. To get a refund for a subscription purchased on the official website, You need to contact our Customer Support Service at support@adguard.com. Processing time will depend on the payment method You have chosen and usually takes up to 10 business days.

You have no right to:

5.1. By using AdGuard DNS, You acknowledge and agree to use blocklists, rules, filters that may be produced by AdGuard Software Limited or by You or by third parties and utilized by blocking and filtering functionality of AdGuard DNS solely at Your own will and risk.

5.2. You are solely responsible for using blocking and filtering functionality of AdGuard DNS, connecting Your devices to, enabling, disabling, configuring, customizing of such functionality, editing rules used in such functionality.

5.3. You and users of devices connected by You to AdGuard DNS are solely responsible for their compliance with terms of use of visited websites. AdGuard Software Limited shall not be responsible and shall not be liable for compliance with terms of use of any visited website.

6.1. AdGuard DNS collects and processes very limited user data and has a strong Privacy Policy available at adguard-dns.io/privacy.html that explains in detail how AdGuard Software Limited handles your personal data in relation to Your use of AdGuard DNS and Your browsing of the adguard-dns.io website.

6.2. By connecting to and by using AdGuard DNS, You agree to have read, understand and accept terms and conditions of data processing set out in our Privacy Policy available at the link mentioned above, which explains what type of information we collect, how it is shared and used.

6.3. AdGuard Software Limited shall receive and process certain data to perform our obligations set forth in this EULA and to provide You with the functionality of AdGuard DNS. The data we process may be treated as personal data in accordance with the laws of certain territories and countries. You can read more about data processing in our Privacy Policy.

6.4. To provide You with logging functionality after You activate it in Private AdGuard DNS, AdGuard Software Limited needs to process IP addresses of connected devices from which incoming DNS requests are received. AdGuard Software Limited does not automatically collect such data until You enable the appropriate functionality. You represent and warrant that

6.5. AdGuard Software Limited will use Your email address that You used when binding AdGuard DNS to Your account or creating a new account to send You notifications about modifications, new versions, and features of AdGuard DNS. In addition, You can provide Your consent to receive promotional information about AdGuard DNS, or similar products or services offered by AdGuard Software Limited. If You wish to stop receiving the marketing emails, You can withdraw Your consent any time in Your AdGuard account or unsubscribe right in the received email.

6.6. If You subscribe to AdGuard blog or AdGuard affiliate program, AdGuard Software Limited will use Your email address that You specified when subscribing to send You related notifications. By subscribing You affirm that You are 16 years or older. If You wish to unsubscribe, You may contact us at privacy@adguard.com.

7.1 YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND AN “AS AVAILABLE” BASIS. RIGHTHOLDER AND ITS SUPPLIERS AND PARTNERS DISCLAIM ALL WARRANTIES AND REPRESENTATIONS WITH REGARD TO THE PRODUCTS AND SERVICES PROVIDED UNDER THIS EULA, WHETHER EXPRESS, IMPLIED, OR OTHERWISE, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AND QUIET ENJOYMENT. RIGHTHOLDER DOES NOT WARRANT THAT THE SERVICE IS ERROR-FREE OR WILL OPERATE WITHOUT INTERRUPTION. NO RIGHTS OR REMEDIES REFERRED TO IN ARTICLE 2 or ARTICLE 2A OF THE UNIFORM COMMERCIAL CODE (UCC), AS IMPLEMENTED IN ANY JURISDICTION, WILL BE CONFERRED ON YOU UNLESS EXPRESSLY GRANTED HEREIN. THE SERVICE IS NOT DESIGNED, INTENDED OR LICENSED FOR USE IN HAZARDOUS OR HIGH-RISK ENVIRONMENTS OR USE CASES REQUIRING FAIL-SAFE CONTROLS, INCLUDING WITHOUT LIMITATION, THE DESIGN, CONSTRUCTION, MAINTENANCE OR OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, AND LIFE SUPPORT OR WEAPONS SYSTEMS. RIGHTHOLDER SPECIFICALLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH PURPOSES.

7.2. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES PROVIDED UNDER THIS EULA, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO SIXTY (60) DAYS FROM THE DATE OF DELIVERY OF SUCH SERVICES.

7.3. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY RIGHTHOLDER OR ITS PARTNERS, OR ITS OR THEIR AGENTS OR EMPLOYEES, SHALL CREATE A REPRESENTATION OR WARRANTY, NOR IN ANY WAY INCREASE THE SCOPE OF ANY EXPRESS REPRESENTATION OR WARRANTY PROVIDED HEREIN.

7.4. RIGHTHOLDER SHALL HAVE NO LIABILITY, AND YOU RELEASE RIGHTHOLDER OF ANY AND ALL LIABILITY, IF THE SERVICE HAS BEEN ALTERED IN ANY WAY, OR FOR ANY FAILURE THAT ARISES OUT OF USE OF THE SERVICE WITH OTHER THAN A RECOMMENDED HARDWARE CONFIGURATION, PLATFORM OR OPERATING SYSTEM.

7.5. RIGHTHOLDER IS NOT RESPONSIBLE FOR ANY THIRD-PARTY SERVICE INSTALLED BY YOU, INTENTIONALLY OR INADVERTENTLY, BY PURCHASING LICENSES OR DOWNLOADING THE SERVICE FROM AN UNAUTHORIZED PARTY THAT IS NOT A RIGHTHOLDER’S PARTNER.

7.6. YOU ARE RESPONSIBLE FOR ENSURING THAT YOUR PARTICULAR USE OF THE SERVICE DOES NOT VIOLATE APPLICABLE LAW, THIRD-PARTY RIGHTS, OR YOUR CONTRACTUAL OBLIGATIONS TO THIRD PARTIES.

8.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER RIGHTHOLDER NOR ITS SUPPLIERS OR PARTNERS SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, COVER OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR THE INABILITY TO USE EQUIPMENT OR ACCESS DATA, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION OR THE LIKE), ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE PRODUCTS OR SERVICES PROVIDED UNDER THIS EULA WHETHER BASED ON ANY THEORY OF LIABILITY, INCLUDING BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF RIGHTHOLDER OR ITS SUPPLIERS OR PARTNERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

8.2. TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIGHTHOLDER’S TOTAL LIABILITY TO YOU FOR ACTUAL DAMAGES FOR ANY CAUSE WHATSOEVER WILL BE LIMITED TO THE AMOUNT YOU ACTUALLY PAID TO RIGHTHOLDER FOR ANY PRODUCTS OR SERVICES PROVIDED UNDER THIS EULA.

8.3. THE FOREGOING LIMITATIONS ON LIABILITY ARE INTENDED TO APPLY TO ALL ASPECTS OF THIS EULA.

You are granted a license (or sublicense) under the terms of the GNU General Public License (GPL) or other similar license to certain Third Party Software. Such licenses allow You to copy, modify, and redistribute the Third Party Software or part of it covered by such licenses, and to obtain its source code. If such licenses demand the provision of the source code of any Third Party Software, the Rightholder will provide You with the source code upon receipt of Your request at the Rightholder’s email address support@adguard.com. If such licenses demand the provision of rights to use, copy or modify any Third Party Software that are greater than the rights granted herein, such rights will prevail over the rights and restrictions set forth herein.

10.1. Applicable Law, Arbitration, and Choice of Venue. This EULA will be governed by and construed in accordance with the laws of the Republic of Cyprus without reference to conflicts of law rules and principles. This EULA shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. Any dispute arising out of the interpretation or application of the terms of this EULA or any breach thereof shall, unless it is settled by direct negotiation, be adjudicated by arbitration in the Republic of Cyprus. Any award rendered by the arbitrator shall be final and binding on the parties and any judgment on such arbitration award may be enforced in any court of competent jurisdiction. Nothing in this Section 10 shall prevent a Party from seeking or obtaining equitable relief from a court of competent jurisdiction, whether before, during or after arbitration proceedings.

10.2. Entire Agreement and Non-waiver. This EULA contains the complete agreement between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous agreements or understandings, whether oral or written. You agree that any varying or additional terms contained in any purchase order or other written notification or document issued by You in relation to the Software licensed hereunder shall be of no effect. The failure or delay of Rightholder to exercise any of its rights under this EULA or upon any breach of this EULA shall not be deemed a waiver of those rights or of the breach.

10.3. Restriction on Amendments. No Rightholder Partner, or agent or employee of a Rightholder Partner, is authorized to make any amendment to this EULA. Any conflict or ambiguity between this EULA and any separate terms or conditions provided by a Rightholder Partner regarding the Services shall be resolved in favor of this EULA.

10.4. Severability. If any provision of this EULA shall be held by a court of competent jurisdiction to be contrary to law, that provision will be enforced to the maximum extent permissible, and the remaining provisions of this EULA will remain in full force and effect.

10.5. No Use Where Prohibited. Use of the Services is unauthorized in any jurisdiction that does not give effect to all provisions of this EULA.

10.6. Assignment. You may not assign, by operation of law or otherwise, any rights or delegate any duties under the EULA to any third party without prior written consent by Rightholder. Any purported assignment lacking such consent will be void at its inception. Rightholder may assign all or part of its rights and/or delegate all or part of its duties under the EULA to any party, at any time, and in its sole discretion, upon notice of assignment by publishing such notice on its website.

No action, regardless of form, arising out of the transactions under this EULA, may be brought by either party hereto more than one (1) year after the cause of action has accrued, except that an action for infringement of intellectual property rights may be brought within the maximum applicable statutory period.

Should You have any questions concerning this EULA, or if You desire to contact the Rightholder for any reason, please contact our Customer Support Service:

Email: support@adguard.com

Website: adguard-dns.io

© 2024 ADGUARD SOFTWARE LIMITED. All Rights Reserved. The Services and any accompanying documentation are copyrighted and protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties.